With the matter now concluded, I wanted to personally thank you and express my genuine appreciation for the outstanding job that you did as our mediator. There were many times when I was quite discouraged and felt that the mediation would surely disintegrate into litigation, but you always managed to bridge the challenges with diplomacy, grace and professionalism, and kept the matter on track for eventual resolution. The settlement certainly could not have been accomplished without you, and you will always have my sincere gratitude. –JS